Customer Stories | Durban South Toyota


At Durban South Toyota, the feedback we receive from our clients is vital. It helps us grow and allows us to stay engaged with our ongoing relationships. Below you will find some videos and testimonials, highlighting how some of our customers feel about us.

"A short video on our award winning sales team at Durban South Toyota. We take pride in striving to be the BEST Toyota dealership in South Africa. We interview Vis Padayachy of our New Cars division & Mervin Naidoo from the Automark department."

Customer Stories


Hi Linda,

Trust that you are keeping well.

This email is slightly overdue but I would like to bring to your attention the following.

My family and I walked into your showroom on a Sunday around midday. The family and I were looking for a second vehicle and have been visiting auto dealers over 2 weekends.

From the moment we met with Cedric and until we fetched the new vehicle, the service was excellent. He kept me updated all the way and went over an beyond with a few extras I needed to be done on the vehicle.

I can assure you that when we are ready to upgrade our SUV, we will def. meet with him and sign up a new deal.

Coming from a service driven environment myself .. hats off to Cedric.

Take care,

Abdul Sheik

So Thankful

Good Day Linda,

I asked Gordon to give me your email address so that I can express my gratitude and appreciation of the brilliant service I received from him. I need you to do me a favor and just applaud him for me. No matter how many times I thanked him, it is still not enough. Hence I felt the need to share with you.

I came in your branch and saw Gordon taking pictures of a gentleman who just bought a car from him, I approached him and he asked me to wait while he finished with the gentleman. With such professionalism, I couldn’t say no. I waited and he offered me a drink, I asked for water. He came back and listened to my story. I didn’t have much, but he made the transaction so simple for me and explained why he needed all that he requested.

Long story short, He is an amazing sales person. He got me my car in 2 days!!!!!!! Got the insurance and tracking device people to call me. I don’t know how he could do all of that… I am so happy. Linda, I am so grateful.

I wish him and all your staff a year of great achievements.

Yours sincerely,

Cleopatra Matli

Gratitude for your outstanding service

On behalf of myself, my wife and my daughter, I would like to place on record my sincere gratitude to the Durban South Toyota team.

You made the experience of purchasing a new vehicle exciting and stress-free.Even though I was over 100km away, I felt comfortable knowing that I was dealing with this excellent team.

Being an educator, I come into contact with several hundred learners on a regular basis and I will surely relate my vehicle purchasing experience to them. Hopefully, they will encourage their parents to support your fine dealership. My colleagues have already expressed their interest in Toyota.

I will definitely be promoting Durban South Toyota and be comfortable in the fact that I will be recommending a top class dealership.

Thank you

Prenesen, Dheshni and Vidheya Naidoo

Fantastic customer service from Ivan in sales. Purchasing a new vehicle has never been so fast efficient and seem less for me. Fetched my new vehicle today and left with an all round great feeling.

Bhavna Singh

Had the opportunity to service my Fortuner at Durban South on Monday. Professionalism from the time I dropped the vehicle until I was fetched to pick up my vehicle. Was really a pleasing experience in the current trends of business and trade.

A big thank you to my service advisor Nthabiseng.

Basil Pillay

Thank you Venita for a fantastic smooth transaction. We are so happy with our Fortuner.

Genevieve Pieter Rheeder

Reshen Ramdutt an extremely good parts salesman, always getting the best service best advice and if parts are needed asap he goes out of his way to sort a customer out, well done truly appreciate your service Reshen.

Nielo Govender

Always good service! Never a mission to sort out any problem that I have with my vehicle!

Eduard Meyer

Excellent Service and Best Prices. They went out of their way!

Aamena Surtee

The best car dealership and service centre I have ever used!!! Thank you for your great service!!!

Theresa Obermeyer

Thanks for the excellent service, by far the best dealership. Thanks Rama Naidoo for everything. Wally Liebenberg

Chane Liebenberg

Friendly, professional ethics displayed, showroom clean and neat. Welcoming staff. Delicious snacks and thirst-quenching drinks. And lastly exotic, tantalising and fabulously test driving the New Baby Corolla (1.6 Prestige)!

Mamnguni Mangindana Tamella

Such a commitment to great customer service must be commended. You can be assured that I will continue to do business with Durban South Toyota for years to come. I was provided with excellent care at the branch. Jayson made us feel at home.

Well done to Jayson Naidoo and the team. I have no regrets.

Ashnee Moodley

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